I stopped in after my car was caught in a flash flood in Ames. I asked them for an oil change, grease service, and to check over my car for anything that could go wrong after being in water. They were extremely polite and thorough, and gave my poor car a clean bill of health (when they could have easily sold me on fixes I did not need). It's a small shop, and I got the level of personal service that is simply nonexistent among today's chain stores. When I watched them work in the shop or talk with other customers - they seemed so genuine and honest. They will definitely be getting my business and recommendations in the future.